Contact information
Effective Date: January 20, 2026
For inquiries to OMOMUKI, please contact us via the following channels. We welcome questions regarding our products, media inquiries, and other consultations.
Contact Details
- Business Name: OMOMUKI
- Representative: Misato Nakahara
- Address: 19-17, Miyanosawa 3-jo 4-chome, Nishi-ku, Sapporo, Hokkaido 063-0053, Japan
- Email: kimonoupcycling2025omomuki@gmail.com
- Phone: +81-90-6991-9615
Business Hours
- Service Hours: 12:00 - 19:00 (JST, Weekdays)
- Closed on: Saturdays, Sundays, National Holidays, and New Year holidays.
- *While we accept inquiries via email 24 hours a day, we will respond sequentially during business hours.
Important Notes Regarding Inquiries
- We strive to respond within 2 business days after receiving your inquiry.
- For faster service, please include your Order Number (starting with #) and your Full Name in the body of the email.
- Important: Please send all critical communications, such as order cancellations or changes, strictly to the email address above. We do not accept official requests via Instagram Direct Messages (DMs), as notifications may be missed or lost.